You can find the answers to most of your questions on our FAQ page. Please check there to get your answer faster before submitting your query to one of our departments.
Please send inquiries only to the addresses with associated topics. If you are unsure which e-mail to use, please contact the general info address. Thanks!
Only for companies interested in sponsoring Insomniac events and festivals. Emails about any other topics will not be returned. All initial inquiries should go to:
Ticket Order Questions & Support:
Installation Art Proposals:
For artists that would like to submit a proposal for one of the large-scale art installation pieces featured at our festivals, please send your concept, renderings and examples of past work to:
For technical issues with whitewonderland.com
Lost & Found:
ADA/Access for People with Disabilities:
For questions or comments regarding access for people with disabilities only. All other questions will not be returned.
White Wonderland is looking for volunteers!
We are pleased to announce that there are volunteer opportunities for those who want to experience the festival from a different angle. Volunteers will receive access to the festival outside of their assigned volunteer shifts, get insight on some of the operations at a major festival event and meet like-minded individuals from around the country! Volunteers will not need a ticket, but will be asked to complete specific shift hours in order to get access to the show as a spectator. If you are interested in applying to be a volunteer, please email firstname.lastname@example.org with your full name, email address, phone number, date of birth (to confirm that you are at least 18 years old) and attach your resume. Once we have your information, we will send you more guidelines.
Join our street team:
Insomniac Travel Customer Service:
Please send your resume highlighting skills and experience along with current, untouched, full body photos and web links to performances or online photos and videos for consideration. Video submissions are highly recommended. Submissions that do not fulfill these requirements will not be considered.
Media & Press Inquiries:
For media credentials, please visit press.insomniac.com. Please do NOT submit emails requesting passes or check on status of requests, your emails will not be answered.
For interview requests, fact checking, and all other media inquiries please email:
Please be aware that your entire party must be 21 years or older in order to be permitted into the VIP Table areas. You must purchase tickets to the festival.